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What the Legal Terms Mean for Your Account

These legal terms set out how mamijitu manages your account relationship, personal data, and wallet activity — including deposits and withdrawals via DANA, OVO, and GoPay. Access and eligibility depend on local law and the region you're in.

Account TermsData HandlingDANA, OVO, GoPay PolicyCookie UseEligible Regions Only
mamijitu What the Legal Terms Mean for Your Account
HOW WE HANDLE IT

Data, Security and Account Policy Practices

Account Data Retention

We keep your account data for as long as your account is active and for the period required by applicable financial and fraud-prevention obligations after closure.

Wallet Security Steps

Every DANA, OVO, and GoPay wallet linked to your account is verified by a confirmation step before any withdrawal is processed — this protects against unauthorised transfers.

Cookie and Session Controls

Session cookies keep your login active while you browse; you can clear them at any time. Analytics cookies are non-identifying and can be blocked via your browser settings.

Your Rights and Requests

You can request access to your stored data, ask for corrections, or request deletion of your account by contacting support through live chat or email with your account details.

CONTACT PATHS

Reach Us About a Legal or Policy Matter

Live Chat Open the chat widget from any page in your account dashboard. Our team handles policy queries, account disputes, and data requests through this channel.
Email Support Send detailed legal or data requests to our support email. Include your registered account name and the wallet type — DANA, OVO, or GoPay — linked to the account.
Account Help Centre The Help Centre inside your account covers common policy questions, wallet verification steps, and how to submit a formal data correction or deletion request.

Common Legal and Policy Questions Answered

These questions cover what we're asked most often about account terms, data rights, and how wallet policies work — specific to your account on mamijitu.

We share data only where required — payment processors for DANA, OVO, and GoPay transactions, and fraud prevention services. We do not sell your data to marketing companies.

Send a data access request via email or live chat. Include your registered account name and linked wallet type. We respond to verified requests as required by applicable rules.

Yes. Submit a deletion request through support. Note that data tied to financial transactions may be retained for the period required under fraud-prevention and legal obligations.

Wallet details linked to your account are de-activated on closure. Transaction records associated with those wallets may be retained as required by applicable financial regulations.

We use session cookies to keep you logged in, and analytics cookies to understand page usage. You can block analytics cookies in your browser; session cookies are needed for login.

Access and eligibility depend on local law and the region you are in. These terms apply wherever access to the platform is permitted under applicable Indonesian regulations.
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Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.