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How mamijitu Handles Your Personal Data

This privacy policy explains exactly what data we collect when you use mamijitu, how we store it, and what rights you have over it — including data tied to your DANA, OVO, or GoPay wallet connections.

Account data protectionDANA, OVO, GoPay wallet privacyCookie controlsData deletion rightsIndonesia-region scope
mamijitu How mamijitu Handles Your Personal Data
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

If you have a question about how we handle your personal information, want to update your account details, or need to submit a data deletion request, our support team is the right first stop. Send your request with your registered email address so we can verify your identity before making any changes to your stored data.

Team online

Live Chat Support

Open the chat widget from your account dashboard. Include your registered email and describe your data request clearly so our team can verify and action it.

Email Request

Send your privacy or data query to our support email address. State your account name, the wallet type linked (DANA, OVO, or GoPay), and what you need changed or removed.

Account Settings Path

For basic profile updates, go to Account Settings on mobile or desktop, tap Personal Details, and edit fields directly. Wallet unlinking is handled through the same menu.

DATA HANDLING PRACTICES

How We Protect and Manage Your Information

Our approach to data security is built around the specific ways Indonesia accounts are accessed — mostly via mobile, mostly through DANA, OVO, and GoPay. Each layer of our handling process is designed for that reality, not a generic checklist.

Encryption in Transit

All data exchanged between your device and our servers travels over SSL encryption. This covers login, account updates, and any wallet-linked payment reference we process.

Cookie Controls

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used. You can adjust cookie preferences through your browser settings at any time.

Retention and Deletion

We keep your account data for as long as your account is active or as required by applicable regulations. Once you request deletion and we verify your identity, we remove personal records from active systems.

Third-Party Sharing

We share data only with payment processors needed to complete DANA, OVO, or GoPay transactions, and only the minimum fields required. No marketing data is passed to external parties.

Common Questions About Your Privacy at mamijitu

These are the data and privacy questions we hear most from account holders in Indonesia. If your question is not covered here, reach out via live chat or email with your registered account details.

We store your name, email, phone number, and the wallet reference IDs from DANA, OVO, or GoPay transactions. We do not store your full wallet credentials or PIN.

Yes. Send a data access request via live chat or email with your registered account email. We verify your identity first, then provide a summary of stored personal data within a reasonable period.

Submit a deletion request through live chat or email, including your account email and a brief description. After identity verification, we remove your personal records from active systems.

We share only the minimum data needed for payment processing with DANA, OVO, and GoPay providers. We do not sell or pass your personal data to marketers or unrelated third parties.

Session cookies keep your login active on mobile. Analytics cookies help us improve the lobby layout. You can block or clear cookies through your mobile browser settings without losing your account.

This policy applies to all account holders where access is permitted under local law. Availability depends on your region and local regulations; check that access is lawful in your location before using the platform.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.